PRIVACY POLICY
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Visit our website
at troxler.io , or any website of ours that links to this Privacy Notice
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Engage with us in other related ways, including any sales,
marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.- names
- phone numbers
- email addresses
- passwords
- contact preferences
- contact or authentication data
- usernames
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.-
Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance
information our servers automatically collect when you access
or use our Services and which we record in log files.
Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and
settings and information about your activity in the Services
(such as the
date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which
features you use), device event information (such as system
activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
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Device Data. We collect device data such as
information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device
used, this device data may include information such as your IP
address (or proxy server), device and application
identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
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Location Data. We collect location data such as
information about your device's location, which can be either
precise or imprecise. How much information we collect depends
on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing
access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements .2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.-
To facilitate account creation and authentication and
otherwise manage user accounts.
We may process your information so you can create and log in
to your account, as well as keep your account in working
order.
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To send you marketing and promotional
communications.
We may process the personal information you send
to us for our marketing purposes, if this is in
accordance with your marketing preferences. You
can opt out of our marketing emails at any time.
For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS?" below.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
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To determine the effectiveness
of our marketing and
promotional campaigns.
We may process your information
to better understand how to
provide marketing and
promotional campaigns that are
most relevant to you.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
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For investigations and
fraud detection and
prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
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If we have reasonable
grounds to believe an
individual has been, is,
or may be victim of
financial abuse
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If it is reasonable to
expect collection and use
with consent would
compromise the
availability or the
accuracy of the
information and the
collection is reasonable
for purposes related to
investigating a breach of
an agreement or a
contravention of the laws
of Canada or a province
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If disclosure is required
to comply with a subpoena,
warrant, court order, or
rules of the court
relating to the production
of records
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If it was produced by an
individual in the course
of their employment,
business, or profession
and the collection is
consistent with the
purposes for which the
information was produced
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If the collection is
solely for journalistic,
artistic, or literary
purposes
- If the information is publicly available and is specified by the regulations
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Affiliates.
We may share your
information with our
affiliates, in which
case we will require
those affiliates to
honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.- Natural language processing
- AI insights
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
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Contact
details,
such as real
name, alias,
postal
address,
telephone or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address, and
account name
|
|
|
B. Personal
information
as defined
in the
California
Customer
Records
statute
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Name,
contact
information,
education,
employment,
employment
history, and
financial
information
|
|
|
|
Gender, age,
date of
birth, race
and
ethnicity,
national
origin,
marital
status, and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details, and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
NO
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
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|
|
|
Images and
audio, video
or call
recordings
created in
connection
with our
business
activities
|
|
|
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Business
contact
details in
order to
provide you
our Services
at a
business
level or job
title, work
history, and
professional
qualifications
if you apply
for a job
with us
|
|
|
|
Student
records and
directory
information
|
|
|
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Inferences
drawn from
any of the
collected
personal
information
listed above
to create a
profile or
summary
about, for
example, an
individual’s
preferences
and
characteristics
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|
|
|
NO
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Receiving help through
our customer support
channels;
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Participation in
customer surveys or
contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
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Category A -
As long as the user
has an account with
us
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Category B -
As long as the user
has an account with
us
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Category
G - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to
know
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access
your
personal
data
-
Right
to
correct
inaccuracies
in
your
personal
data
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Right
to
request
the
deletion
of
your
personal
data
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Right
to
obtain
a
copy
of
the
personal
data
you
previously
shared
with
us
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Right
to
non-discrimination
for
exercising
your
rights
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Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
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Right
to
access
the
categories
of
personal
data
being
processed
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
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Right
to
obtain
a
list
of
the
categories
of
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California, Delaware, and Maryland )
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Right
to
obtain
a
list
of
specific
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota and Oregon )
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Right
to
review,
understand,
question,
and
correct
how
personal
data
has
been
profiled
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact usRequest Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at
California
"Shine
The
Light"
Law
California
Civil
Code
Section
1798.83,
also
known
as
the
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
How we use automated systems
Troxler is built on statistical models. The probabilities, edges and projections published on this site are produced by our own quantitative models trained on historical sports and market data. They are not generated by a large language model, and no model output is published as a prediction without passing the same grading and calibration process every other prediction passes.
Some of the market commentary on the News page, and some of our social posts, are produced by automated systems working from Troxler's own published data. Every figure in that material is checked against the published data before release, and a person approves each article before it is published on the News page.
We use large language models internally as engineering and drafting tools, in the way any software team does. We do not use automated systems to make decisions about individual users, such as pricing, eligibility or account standing.
We do not sell your data, and we do not use your personal information to train models. Questions about any of this go to support@troxler.io.
Analytics and advertising services
We use Google Analytics / Google Tag Manager, Mixpanel, and the Meta (Facebook) pixel for analytics and advertising measurement. These services receive data about your use of the site and load only after you accept cookies in the cookie banner.
Select Decline in the cookie banner to decline these services. To reopen the banner, go to Account Privacy and select Choose again under Cookie Preferences.
8. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.